Who we are
Our website address is: http://apnaparyavaran.in.
At Apna Paryavaran, we are committed to protecting your privacy while helping you find the perfect rental home. As a dedicated hyperlocal platform specializing in flats for rent in Paryavaran Complex and apartments for rent in South Delhi, we collect only the information necessary to connect genuine tenants with verified property owners in this peaceful South Delhi neighbourhood.
This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, submit rental inquiries, list a property, or interact with our services. We operate primarily for users in India, with a special focus on families, working professionals, and students searching for rental property in Paryavaran Complex and surrounding South Delhi areas.
Introduction
We value the trust you place in us when sharing details about your housing needs or property ownership. This Privacy Policy outlines our practices so you can make informed decisions about using Apna Paryavaran.
- Purpose: This policy describes how Apna Paryavaran collects, processes, stores, and protects personal information to deliver a safe, transparent, and effective rental listing service.
- Scope: This Privacy Policy applies to all visitors to https://apnaparyavaran.in/, tenants inquiring about flats for rent in Paryavaran Complex, property owners listing apartments, and anyone who contacts us through forms, WhatsApp, or other channels on the website.
- Geographic Focus: Our services are designed for users in India, particularly those in South Delhi and the Paryavaran Complex area. We comply with applicable Indian laws, including the Information Technology Act, 2000 (as amended) and the Digital Personal Data Protection Act, 2023 (DPDP Act), along with reasonable security practices.
1. Information We Collect
We collect only the information needed to help you find or list apartments for rent in South Delhi. The types of information include:
- Personal contact details — Name, phone number, email address (provided when you inquire about a property or list one).
- Rental inquiry details — Messages or questions you send about specific flats, preferred floor, amenities, or other requirements.
- Rental preferences — Budget range, desired BHK type (1 BHK, 2 BHK, etc.), move-in date, family size, or pet policy needs.
- Location information — If voluntarily shared, such as your current area in Delhi/NCR or preferred blocks within Paryavaran Complex.
- Property owner / landlord information — Name, contact details, property address (within Paryavaran Complex or nearby), ownership proof (if uploaded for verification), photos, rent amount, maintenance charges, and availability.
- Uploaded documents — Optional items like ID proof, property papers, or photos (used only for listing verification).
- Technical / device information — IP address, browser type/version, device type, operating system, pages visited, time spent, and referral sources.
- WhatsApp contact submissions — When you click to message us on WhatsApp, we receive the inquiry details you send.
- Contact form data — Any details submitted through our inquiry, listing, or general contact forms.
We do not collect sensitive financial information (such as bank details or credit card numbers) directly on the platform.
2. How We Use the Information
We use your information responsibly and only for the following purposes:
- Responding quickly to your rental inquiries about flats for rent in Paryavaran Complex.
- Connecting serious tenants with genuine property owners/listings in South Delhi.
- Verifying property listings to reduce fake or misleading advertisements.
- Personalizing your experience (showing relevant 2 BHK or 3 BHK options based on your preferences).
- Improving website features, content, and user experience for better searches in Paryavaran Complex.
- Preventing fraud, spam, duplicate listings, or misuse of the platform.
- Providing customer support via email, phone, or WhatsApp.
- Complying with legal obligations, court orders, or government requests under Indian law.
We process your data based on your consent (when you voluntarily submit details) or for the legitimate purpose of providing our core rental matchmaking service.
3. Data Sharing & Disclosure
We do not sell your personal information to third parties. We share data only in limited, necessary situations:
- With property owners — When you submit a genuine inquiry for a specific flat, we share your name, phone, email, and message (only what is required to facilitate contact).
- With trusted service providers — Hosting providers, cloud storage, analytics tools (such as Google Analytics), and email/WhatsApp service partners who help run the website (they are bound by strict confidentiality).
- For legal compliance — If required by law enforcement, courts, or government authorities in India.
- In case of business transfer — If the website is sold or merged, your data may transfer to the new owner under similar privacy protections.
4. Cookies & Tracking Technologies
We use essential cookies to make the site work properly (remembering your search filters for apartments for rent in South Delhi, for example). We may also use Google Analytics (or similar tools) to understand how visitors find and use our pages about rental property in Paryavaran Complex.
These tools help us track general usage patterns (popular listings, peak hours) without identifying individuals. You can disable or manage cookies through your browser settings at any time. Disabling cookies may limit some site features.
5. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
6. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
7. Data Protection & Security
We take reasonable security measures to protect your information:
- Secure hosting infrastructure with firewall protection.
- SSL/TLS encryption for data transmitted between your device and our servers.
- Limited internal access — only authorized team members can view personal data, and only when necessary.
- Regular reviews of security practices in line with Indian reasonable security standards.
While we strive to maintain strong protection, no online system is 100% secure. We will notify you of any material data breach as required by law.
8. User Rights
Under Indian law (including DPDP Act provisions), you have rights regarding your personal data:
- Access — Request to see what personal information we hold about you.
- Correction — Ask us to update inaccurate or incomplete details.
- Deletion — Request removal of your data (subject to legal retention obligations).
- Withdraw consent — Stop further processing where processing relies on consent.
To exercise these rights, please contact us using the details in Section 12. We will respond within a reasonable timeframe (typically 30 days).
9. Data Retention Policy
We keep your information only as long as necessary:
- Active inquiries/listings — Retained while relevant to ongoing rental activity.
- Inactive accounts/data — Generally retained for 1–3 years for legal, fraud prevention, or dispute resolution purposes.
- Legal obligations — Longer if required by Indian law (tax, property disputes, etc.).
After the retention period, we securely delete or anonymize the data.
10. Third-Party Links
Our site may contain links to external websites (property photos hosted elsewhere, Google Maps for Paryavaran Complex location, etc.). We are not responsible for the privacy practices or content of those third-party sites. Review their policies before sharing information.
11. Children’s Privacy
Apna Paryavaran is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected data from someone under 18, we will delete it promptly.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Significant changes will be posted here with an updated “Last Updated” date. We encourage you to review this page periodically.
13. Contact Information
If you have questions about this Privacy Policy, your data, or our practices, please reach out:
Email: [your email] Phone: [your contact number] Address: Paryavaran Complex, South Delhi, New Delhi, India
We are based right here in Paryavaran Complex and are happy to assist local tenants and owners personally.
Last Updated: February 2026
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